Travel insurance

We recommend that you take out enough travel insurance to cover you for your total stay, including cancellation cover. You are able to find alternative means of cover. Travel insurance is a recommendation of our park but is not a condition upon booking.

Deposits

• When making a booking, either online on this website or by phone, we take a £10/night deposit.
• Deposits are non-refundable and non-transferable in all circumstances.
• For dates with a minimum stay (i.e. bank holidays) we might take the full payment as a deposit, which covers your entire stay with us.
• By making a payment, you are also agreeing to paying any outstanding balance due 14 days prior to arrival to the site.

Cancelling

• Deposits are non-refundable and non-transferable in all circumstances.
• Balances are due in full 14 days prior to arrival.
• If you wish to cancel your booking, you must notify us by email. Bookings cancelled up to 7 days prior to arrival will forfeit the deposit, balances can be refunded subject to a £5.00 administration charge or used towards another booking in the same season, subject to availability. All bookings cancelled within 7 days of arrival will lose all monies.
• We are not liable for any reasons you are unable to fulfil your booking not limited to bad weather, poor camping conditions, ill health, unforeseen circumstance, or any other events outside of our control.
• We are not liable to refund any deposits, payments or other expenses you incur in the event we are prevented from fulfilling your booking as a result of circumstances beyond our control. Such circumstances shall include (but not be limited to) war, terrorism, riots or civil unrest, industrial action, flooding, natural disaster, epidemics, health risks or such similar events (“Force Majeure”).

We recommend that you have adequate holiday insurance in place to cover this.